Privacy policy for volserinapa.com

This policy explains how volserinapa.com collects, uses, and protects your personal information when you use our website or services. We are committed to privacy and compliance with Australian law.

Information we collect

We collect personal and usage information to provide and improve our services.

  • Contact details, such as your name, email address, and phone number, when you fill in forms.
  • Technical data, including IP address, browser type, and device information for security and analysis.
  • Website usage data, such as pages visited, time on site, and interactions with our content.
  • Subscription preferences and communication history related to your account.

How your information is used

We use your data only for purposes directly related to service delivery and compliance.

  • To provide, personalise, and improve our subscription financial planning service.
  • To communicate with you about your account, service updates, and support requests.
  • To maintain site security, prevent fraud, and comply with legal obligations.
  • To analyse site usage and improve our website’s content and functionality.

Legal basis for processing

volserinapa.com processes personal data in accordance with Australian regulations and the Privacy Act.

Our processing is based on your consent, contract performance, compliance with legal obligations, and legitimate interests in improving services.

When we share information

We only share information with third parties where necessary for service provision or legal compliance.

  • With service providers assisting in site operation, subject to strict confidentiality agreements.
  • When required by law, regulation, or a valid legal process in Australia.
  • In the event of a business transfer or merger, where user information may be part of transferred assets.

Data security

We implement reasonable technical and organisational measures to protect your data from misuse, unauthorised access, loss, or disclosure. While no system is completely secure, we continually monitor and update our protocols.

Your rights

You have rights regarding your personal information under Australian law.

  • Access your personal information and request correction if inaccurate.
  • Request deletion of your data, subject to applicable legal requirements.
  • Object to or restrict certain types of data processing.
  • Withdraw consent for processing where applicable.

Cookies and tracking

We use cookies to enhance your website experience, analyse site usage, and maintain security. You may manage cookies in your browser settings.

See our cookie policy See our cookie policy

Contact us

If you have questions about this policy or want to exercise your rights, please contact us.

Contact Email: content@volserinapa.com

Phone Number: +61.3.3282.3609

Mailing Address: Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Changes to this policy

We may update this privacy policy from time to time. Significant changes will be communicated on this page.

Last updated: September 23, 2025